Stripe Dashboard App revisa

This company will rob you blind. They hold your money with an excuse of holding for disputes. They held 78k of our money. We would have had to had 3000 disputes for them to hold that much and then said they would hold it for over three months. We will never use them. In addition it cost you if you lose a dispute and every dispute seems to go in favor of the ones disputing. I proved a kid had two of his four tickets scanned. Yet if he chose not to use the other two it was too bad because we had no refund policy. I proved in other was as well. So they deny any evidence you give them and charge you a $15 charge on a ticket that was $20… and for holding the money they say they don’t collect interest on it… liars. We will do cash only from now on.

Would not recommend due to payout system for immediate pay and the challenge in response from the support team.

I keep getting a notice that the “radar” system is blocking the payments coming in from other countries. I do international work and 75% of my payments are going to be received from foreign countries. There is no direct number to contact for customer service and the email system takes 24-48 hours for a response. If I can not accept payments because of their AI generated radar, I will have no other option but to close the account to find another reasonable solution

HORRIBLE

Verification email so slow, link is expired when it arrives. Says have to allow location, doesn’t give anywhere to enable location. Terrible service, terrible app, that star is a NEGATIVE, grade F-

Whenever I have to verify my email it takes several tries of resending verification or open email to get verified and move forward.

You can’t finish creating my account

This app is a fraudulent app, they will not pay you out your funds, they will not call you back, they will keep hanging up on you, they will keep asking for new bank information. DONT USE THIS APP.

no crean en stripe me cerró la cuenta sin motivos dejando un saldo en la nube de 5000$ y se lo descontaron por affirm a mi cliente y a mí jamás me pagaron ni le reembolsaron a mi cliente

I registered my business with stripe to do payment processing. We provided all legal documents and identification required. Everything was running smoothly until suddenly we got a notice that our business has been deemed “high risk” and our account will be closed and our funds frozen. What is our business? We are a hotel that uses stripe to process virtual payments. One of our guests disputed a charge. The guest also came and stayed at the hotel and paid in full after realizing that they had mistakenly disputed this charge. Despite providing all evidence to stripe, their response was they could not provide us details on what the reasons for cancelling the account were and furthermore would seize our funds. Now we have several hundred transactions being made, ONE was disputed and subsequently resolved as customer error. We have lost access to our account and funds. I don’t mind if they don’t want to provide their service to us but the manner is which this has happened has been extremely unprofessional and we never had a chance to speak to an actual person. All communication is via bots. Is this the future we can look forward to? A soul less entity that can at will seize your assets and damage your reputation without due cause? I’m taking legal action against this company but what a nightmare this has been. Anyone who has a hotel and uses stripe could suddenly fall under such a scam attack so be aware. I hope I can finally speak to a real person at stripe about this and resolve things amicably.

We are doing point of sale transactions. IN PERSON SALES. 90 % off our sales are being held for a week and the rest for two weeks. The reason… possible fraud. We are taping the card and the customer is right in front of us. 4 of the 7 even confirmed the sale with their bank via text confirmation. Think twice before going with Stripe. If you want your money…

I downloaded stripe to see what it was like compared to square, your first transaction gets held for way too long. Square doesn’t do this, I would much rather continue using square their pay outs are timely

I have tried for several weeks to change my bank information on stripe and it will not allow me or have a person to talk to for customer service. I'm very frustrated with a payment sent to a wrong account which has been cancelled, I have tried with futility to change it over. It worked fine with the old account but changing it is becoming problematic with no customer service.

Nice!

Don’t bother with Stripe. Use Square!

Give you a hard time to set up the account

5 stars if fees drop to 2% or lower

Complete joke, sign up, initial payment of $2900+ dollars from a customer….i sent a support message simply asking about availability of funds since as a business literally every single payment system we’ve used has funds available next day, even when new. Well with stripe it “7 days” on the initial payment, understandable maybe. Well that simple question prompted an email saying funds were on hold until my issue was resolved… my issue of wondering timing. I replied and was told ok, we’ll take that message as feedback and not an “issue”. Fast forward to day 6, the day before funds should be available…… another email, funds are on hold until my “issue is resolved”… the issue of asking about timing that was resolved a few days earlier. And wouldn’t you know it, zero reply or response to my email today. We’re going to see what happens at midnight on day 7. So far it’s proven to be a joke based off of how their customer service has been so far

2025 these guys want an insane fee AND it’s NOT INSTANT. they charge and insane rate and still takes about a week to have the money deposited into the bank account. CRAZY!!

Neglectful Customer Service

As an independent contractor, I’ve been using Stripe to receive payments from my clients and I’ve had a missing payout that clients paid but is being withheld by Stripe. However, when I emailed Stripe Support over I was spammed with automated messages and the issue remained unresolved for months and still is unresolved today. They do not have a proper customer support contact number and only form of contact is email. Also, they have a horrible login and verification system that is unreliable. The dashboard is not helpful. Will not be using again. ‼️

Going to switch processors. I've been processing with Stripe for 10 years. We do millions of dollars in processing annually and we got one $50 charge back and now they are requiring financial records from us and an explanation about what it is we sell even though they more than $71,000 held in reserve. Big companies just lose their freaking corporate minds, with no common business sense at all.

I love stripe (for the most part), but their mobile app is much more underpowered than the desktop web app. But I’m using an iPad, and somehow there is still no iPad app in 2025—which is completely unacceptable for this scale of a company, especially one as tech savvy as stripe. Basically—reviewed from an *iPad*—this app is pathetic and miserable to use.

You’ve told me 2 x to contact and you will investigate. All the link does it pit me back same in loop. Whoever structured your customer service should be fired and NOBODY SHOULD USE STRIPE. they are a nightmare. Total fail

Wow a 7 day hold on card payments for first time users that’s ridiculous do better. Stop holding peoples money that’s owed to them. Same as banks funny thing is a store knows if moneys on the card or a check. But a bank has to process to know don’t make much sense 🤷🏼‍♂️ And still holding money at the first time. They ain’t for small business don’t waste your time using stripe. This will be my last time

Horrible Processing times, fees, user friendliness. ZERO customer support. Highest fees with the longest payout times. They set their own stipulations for when you have access to the money that is yours, but they’ll still take their massive fee immediately. Any other processor will do you better than this

Perfecta

Stripe is trash. They hold funds for 2 weeks and their QC team has no understanding of what businesses do

To have a support I need to upgrade my plan when they are already charging me for every transaction…

This company is affiliated with Thunder Pro which still has yet to pay out my money to me. No one returns calls or answers the phone. I lost 720 dollars which is a felony they are just as bad an thefts

There’s no phone nothing. It has retained several time money and after a week or so cancelled. So ai have to wait more until the customer get my money back and send it to me through venmo or zelle that are immediate. Dang it! Stripe even dare to charge 3% and I can’t even reach out to see what’s going on!

Okay I spent atleast an hour, getting signed in and getting verified. Which is not to bad but it’s definitely time-consuming and stressful. I don’t like that during verification. They told me I was done and then proceeded to ask questions after and after. And then asked for my full ssn. And then said I was done and then returned me to the dashboard, and then proceeded to ask for more documentation I just wished it wasn’t such of a hassle all at once. And I wish that yall would be able to take documentation from other regions!

No phone number to call, can only email and wait 3-10 days for a reply. Fees are ridiculous, if any dispute happens you’re automatically punished and have to wait for 90 days. Client accidentally did a charge back, reversed it. Now I have a 25% reserve on all funds for 45 days with nothing I can do about it.

Extremely user friendly

Awesome app !

I guess if you’re new you have to wait 7 days, then once it arrived you have to wait another 2 days for your money plus they take out a percentage! Good thing it only happens once or I wouldn’t use this app!

They let someone get away with FRAUD!!! They are NOT for the business owners

Realiable

It’s been a week since the payment was made I still haven’t got it. I understand a couple days but what if I needed that money !

They take almost $200 just transfer into your bank it’s not worth it.

Lack of Support

Reports not available.

Asco

They steal like 8% of your money when clover only gets 3-3.5 % Do not use stripe as they are theives. SMD Stripe.

Worst customer support experience ever. Do your business elsewhere. Definitely reporting to BBB. They treat people like garbage. I guess treating the customer with respect is something of the past. I’ve gotten better manners from a two year-old than I did from these people.. Someone should teach them patience. They’re getting paid. I wasn’t. In my highest echelon’s in life, I wouldn’t have dreamt of speaking to another human being as I was spoken to today. Karma. I closed my account. Or will be as soon as I get all the proof I need for whatever. They were worse than 2 catastrophic hurricanes. Trust me.

No one knows what do with all these bugs in their system. I was on hold for an hour and nothing has been resolved. I have been relentlessly trying to resolve this issues for 16 days now. All I get is a scripted response or hug up on. Renzo hung up on me twice! This was an awful experience and I will make sure friends and family don’t use this service. Horrible experience.

Better than all the rest. Once you go stripe, you never go back

Why they ask too much info and this app does not work. Stripe will have you wasting your time and spinning in stupid circles. Go ahead give it as try! As well they keep your money so double the fun!

Great ui